Case study
Facilities maintenance operations for several centres
Client Overview
CBRE engaged YBM facilities maintenance operations for several centres over the last two years. The focus of the role was on ensuring consistent upkeep, safety, and operational efficiency of the facility, including identifying, reporting, and initiating corrective actions for critical defects.
Services Delivered
Routine Maintenance and Reporting
Assisted with various maintenance works throughout the centre, ensuring smooth daily operations.
Conducted inspections and provided reports on facility conditions, identifying wear and tear or urgent maintenance needs.
Defect Identification and Analysis
Focused extensively on roof structures, identifying major defects such as water leaks, structural integrity issues, and drainage problems.
Documented findings and communicated with relevant stakeholders to prioritise critical areas needing immediate attention.
Compliance and Safety
Ensured all activities adhered to relevant building codes and health and safety regulations.
Provided input to minimise risks associated with deferred maintenance.
Project Coordination
Assisted with planning and oversight of oncoming projects aimed at rectifying identified defects.
Worked closely with contractors and internal teams to ensure project goals aligned with timelines and safety standards.
Results
Proactive Problem Identification
Reduced downtime and further deterioration by identifying and escalating significant roof defects early. This enabled the facility to plan and budget for necessary repairs efficiently.
Collaboration for Successful Rectification Projects
Played a pivotal role in seeing projects through from defect identification to resolution, minimising disruptions to facility operations.
Improved Reporting Practices
Streamlined defect reporting processes, contributing to faster response times and enhanced maintenance record-keeping for long-term asset management.
