Case study
Facilities Maintenance and Remedial Building Works for Scentre Group Westfield
Client Overview
Scentre Group owns and operates a leading platform of 42 Westfield destinations with 37 located in Australia and five in New Zealand. Retail assets under management are valued at $49.8 billion with the Group’s ownership interests valued at $34.3 billion.
Partnership Summary
Over the past seven years, we have provided comprehensive facilities maintenance and remedial building works for several major Westfield centres, including:
Westfield Sydney
Westfield Bondi Junction
Westfield Miranda
Westfield Eastgardens
Westfield Hornsby
Westfield Hurstville
Westfield Burwood
Westfield Mount Druitt
“I have worked with the YBM team across several centres in my time at Westfield, from daily maintenance to major projects.
They are a professional, reliable, and personable team to work with.”
Damien J. Gyllen-Brissett
Assistant Facilities Manager
Westfield Miranda
Services Delivered
Solution-Based Repairs
Implementation of targeted repair strategies to address specific issues across diverse facility requirements.
Tailored solutions to minimise disruption to tenants and shoppers while ensuring long-lasting results.
Support for Large Projects
Collaboration on large-scale renovations and expansions.
Project management support to ensure timely delivery and alignment with client objectives.
RBSARs and Objects
Maintenance and repair of Risk Based Structural Audit and Reporting (RBSARs) and common-use objects.
Ensuring compliance with safety and operational standards.
Tenancy Work
Delivery of high quality fit-outs and modifications to meet tenant specifications.
Rapid response to tenant requirements to enhance satisfaction and operational efficiency.
Height Access Services
Specialised teams equipped to perform maintenance and remedial works at height.
Use of advanced access solutions, including Elevated Work Platforms (EWPs), to ensure safe and efficient service delivery.
Results
Operational Excellence
Delivered consistent, high-quality service across multiple centres, contributing to the ongoing success of Westfield locations.
Minimised Disruption
Effective scheduling and coordination to ensure minimal impact on retail operations and customer experience.
Long-Term Partnerships
Built strong relationships with Scentre Group stakeholders through trust, reliability, and expertise.
Safety Standards
Maintained a strong safety record, adhering to rigorous safety protocols and compliance requirements.
